07-12-2022 12:45 PM
I have some problem about my chrome cast. My google home app is finding my chromecast for 5 minutes now and it haven’t find the chromecast. It just say welcome and download the google home app. I turn on Wi-Fi and Bluetooth. In the Wi-Fi network I even connected to the chromecast Wi-Fi network but nothing work. Please help
07-18-2022 01:37 PM
Hi i_have_problem,
Thanks for reaching out. Let's sort this out.
A few questions: what type of Chromecast device do you have? Is this an initial set up or working previously? How far is your Chromecast from the Wi-Fi router?
Give these steps a try:
Let me know how it goes.
Thanks,
Jennifer
07-21-2022 01:39 PM
Hey there i_have_problem,
Did you have any more questions or need any additional help?
Thank you,
Jeran
07-25-2022 09:34 AM
Hey i_have_problem,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran