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How do you connect chrome cast to iPad?

i_have_problem
Community Member

I have some problem about my chrome cast. My google home app is finding my chromecast for 5 minutes now and it haven’t find the chromecast. It just say welcome and download the google home app. I turn on Wi-Fi and Bluetooth. In the Wi-Fi network I even connected to the chromecast Wi-Fi network but nothing work. Please help

3 REPLIES 3

JenniferV
Community Specialist
Community Specialist

Hi i_have_problem,

 

Thanks for reaching out. Let's sort this out.

 

A few questions: what type of Chromecast device do you have? Is this an initial set up or working previously? How far is your Chromecast from the Wi-Fi router?

 

Give these steps a try:

 

  1. Make sure your phone is connected to the same network as your Chromecast.
  2. Force close and reopen the Google Home app.
  3. Forget and reconnect your phone to your Wi-Fi network.
  4. Reboot your Chromecast.
  5. Reboot your Wi-Fi router.
  6. Reboot your mobile phone.
  7. Use a different mobile phone.
  8. Factory reset your Chromecast.

Let me know how it goes.

 

Thanks,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there i_have_problem,

Did you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey i_have_problem,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran