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How to connect remote after a factory reset

Clopez233
Community Member

The only button that worked on the remote was the voice assistant, I did a factory reset and now the remote won't connect or work at all... what do I do now?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Clopez233,

I'm sorry to hear that the Chromecast Voice Remote is giving you trouble. I'd be happy to help you out, as these issues can be a bit tricky sometimes. First, I would check out this article and follow the steps listed. If it still isn't working, please let me know what the LED light state is on the remote, as this can point to any errors.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Clopez233,

Do you have any more questions or need any additional help? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Clopez233,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran