How to fix this

[Slap_]

Disconnected device
Connect to your Wi-Fi to cast
Check that Disconnected device is online and your
phone or tablet is connected to the same Wi-Fi
network. Additionally, make sure local network access
is enabled in your phone or tablet's privacy settings.

how to fix that

[djtetei]

What's the issue?

[JenniferV]

Hi folks,

Thanks for helping out, djtetei. I'll take it from here.

@Slap_, thanks for reaching out. Do you still need help with this? If so, could you tell us more about what's going so we can further assist you? You may also provide the answer to the following questions below:

1. What type of Chromecast do you have?
2. What mobile phone are you using to reconnect your Chromecast to the network?
3. Are there any changes in your WiFi router?
4. How far is your Chromecast to the router?

Looking forward to your response.

Thanks,

Jennifer

[JenniferV]

Hi Slap_,

Just checking back in — feel free to reply to this thread if you still need help.

Best,

Jennifer

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Slap_, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei and Jennifer!

Best regards,
Jeran