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How to make chromecast forget old wifi network

Mamabird909
Community Member

I tried factory resetting but the chromecast is still trying to connect to my old network. 

I hold the button down but it does not start blinking or turn white. All that happens is it restarts and then shows the connection error. 

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

You need to hold the button longer, the only way to connect to a new network once the main one is gone is by factory resetting the device, and it can be finicky for sure!  

https://support.google.com/chromecast/answer/6254654?hl=en-CA&co=GENIE.Platform%3DAndroid

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

You need to hold the button longer, the only way to connect to a new network once the main one is gone is by factory resetting the device, and it can be finicky for sure!  

https://support.google.com/chromecast/answer/6254654?hl=en-CA&co=GENIE.Platform%3DAndroid

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Mamabird909, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Ashepherdson!

Best regards,
Jeran