08-10-2022 05:15 PM
Google home app
+ Menu
Set up new device
Searching devices
Finds "office TV"
Set up this device?
Yes, then home app can't find. On TV," J3L8
08-10-2022 05:17 PM
On TV Chromecast says "can't connect to Wi-Fi make sure network name and password are correct"
. How to set network name and password
08-12-2022 09:14 AM
easy way, hard reset manually then set up again.
08-12-2022 10:42 AM
hard reset with button on device, blinks yellow until steady white
chromecast restarts
google home app, set up new device
Home finds "Chromecast3709" as displayed in lower right of TV screen
proceed
the home app stalls with bouncing shapes,
saying "Connecting to chromecast ...' and 10s of minutes, stalls there.
Chromecast, phone, router all in same room
I have the Youtube channel on my Roku TV with Roku remote,
and can watch any youtube videos
But I cannot cast non-youtube from my PC or phone
WTF
08-14-2022 10:39 PM
Hi folks,
Thanks for the help here, lSawl.
Satx, to confirm were you able to set up the Chromecast successfully? If yes, are you having an issue now casting from a Chromecast-enabled app to your TV? Please try to turn off/on the Wi-Fi on your mobile phone. Rebooting your Wi-Fi router and reinstalling the affected apps might also help.
Thanks,
Jennifer
08-17-2022 10:42 PM
Hey Satx,
How's it going? Did the steps help?
Regards,
Jennifer
08-20-2022 03:17 AM
Hello there,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer