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I can"t cast my mobile screen to Chromecast

Alireza1974
Community Member

I can't cast my mobile screen to Chromecast. I get a warning about the fact that my device is not optimized for screen mirroring but after that nothing happens. 

I have no issue to cast from webbrowser or an application such as YouTube.

I would appreciate if someone can help me to find a solution. 

My mobile is a Samsung A52. 

5 REPLIES 5

Dan_A
Community Specialist
Community Specialist

Hi Alireza1974,

 

That certainly hasn't been easy for you ―  let’s check this out. May I know the make and model of your Smart TV and Chromecast device? Has the mirroring worked before? Are all your devices on the same WiFi network?

 

Could you do a sequential reboot starting with your WiFi router, TV, then your Chromecast device. Restarting your phone might also help.

 

It would also be a big help if you could send me a short video of your concern.

 

Below are the steps on how to upload a photo or video:

  1. Start a new post.
  2. Click Insert Image.
  3. Choose an image source location.
  4. Follow the on-screen instructions
  5. Also, you can tap the "Drag and Drop" option. Maximum attachment is 5 MB.

Keep me posted.

Best,

Dan

Hi Dan_A,

Thanks for getting back to me. I don't know how but I don't have this issue anymore and I can cast my screen. 

Best regards

Alireza 

Dan_A
Community Specialist
Community Specialist

Hi again,

 

Awesome! Just to confirm, are you now able to cast from your phone to your TV via Chromecast? Would you mind sharing what you did to get it resolved?

 

I'll be waiting for you response.

 

Regards,

Dan

Hi, 

I can confirm that I can now cast my mobile to screen via Chromecast. Honestly said, I didn't do anything specific. If it happens again and I fixed that, I will not what I did. 

Kind regards,

 

Alireza 

Dan_A
Community Specialist
Community Specialist

Hello there,

 

Amazing — glad to hear that your issue is fixed. It looks like we can consider this one complete, so I will lock the thread in 24 hours unless I can help out with anything else. 

 

Cheers,

Dan