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I couldn't get past this screen

kent6755
Community Member

I was setting up a new Chromecast and I'm stuck on a screen with the remote for what seems to be more than 20 mins.

 

Is there a way I can fix this?

1 Recommended Answer

djtetei
Gold Product Expert
Gold Product Expert

You have to pair the remote. In most cases, the remote will pair automatically. But if the TV screen shows 'Start pairing', press and hold the back and home buttons on the remote until the LED light on the remote starts to pulse.

View Recommended Answer in original post

3 REPLIES 3

djtetei
Gold Product Expert
Gold Product Expert

You have to pair the remote. In most cases, the remote will pair automatically. But if the TV screen shows 'Start pairing', press and hold the back and home buttons on the remote until the LED light on the remote starts to pulse.

kent6755
Community Member

Thanks for your help

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like djtetei was able to help out kent6755, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran