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I have a Chromecast Ultra and recently the Google Photos Ambient mode option disappeared. Help pls.

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Daniel M 6093

I have a Chromecast Ultra and recently the Google Photos Ambient mode option disappeared from the settings. I factory reset my Chromecast Ultra and relinked to my Google account but the option still isn't there. I only get curated and experimental. Please let me know how to fix this, thank you.

3 REPLIES 3

abellaj
Community Specialist
Community Specialist

Appreciate you confirming. To provide the best support with this, I've shared this with the Chromecast community team to check on troubleshooting options or next steps.

 

From: David

(Gold Product Expert)

Jeran
Community Specialist
Community Specialist

Hey there Daniel,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from Daniel, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for your help, David!

 

Best regards,

Jeran