cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

I want to play a game but my Chromecast seems to disconnect whenever it feels like it.

JohnF
Community Specialist
Community Specialist

 

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Original poster: Billy Bob Johns 

 

Connecting and disconnecting and trying again.
 
1 REPLY 1

JohnF
Community Specialist
Community Specialist
Hello, thanks for taking the time to post your issue.
 
How fast is your Internet?
 
Does your phone, TV or router have a task killer app, standby, firewall, antivirus, sleep mode, power saver, a parental control, tv HDMI-CEC settings, wifi network extender, or electromagnetic devices (stereo receiver, DECT cordless phone, microwave, baby monitor, refrigerator, LCD monitor, etc) causing interference?  A wifi repeater may cause a micro second delay.
 
If you have DECT or baby monitor, or other bluetooth devices, make sure their batteries are fresh and check their user manuals about changing channels. Speaking of channels, if you have an Android device, install the Google Play app, Wifi Analyzer and run it. Your wifi router may be on a congested channel. Try channel 1, 6 or 11. Not Auto setting.  Please keep in mind that resetting or making changes to your router settings may have unintended consequences. If you have questions or concerns, please consult your router manufacturer or Internet Service Provider before making any changes.
 
-from James.M (Product Expert)