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Iphone remote

Lirn8
Community Member

Full remote is not available on iPhone.

Chromecast is up to date 

4 REPLIES 4

Lirn8
Community Member

E75FD747-6EA9-42E5-AAAB-93172DBBE52C.png

JenniferV
Community Specialist
Community Specialist

Hi Lirn8,

 

Thanks for reaching out. Could you please provide the iOS version of your phone? Please make sure there is no pending iOS update on your mobile device and make sure that your phone is connected to the same Wi-Fi network as your Chromecast and not using mobile data. Reinstalling the Google Home app and rebooting your phone might also help.

 

If the issue persists, please Reboot and reset your Chromecast. 

 

Thanks,

Jennifer
 

JenniferV
Community Specialist
Community Specialist

Hey there,

 

It's me again. I want to make sure you're all good — how did the steps go?


Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Lirn8

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer