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SL1992
Community Member

It's saying my chromecast is manufactured for a different country and that it may not be compatible with my network! How do I fix this if possible!?

 

1 Recommended Answer

davidking
Gold Product Expert
Gold Product Expert

What country do you live in and where did you purchase your Chromecast from? 

Chromecast is only designed and guaranteed to work in the country where it is sold, due to the differing Wi-Fi bands and technology in use around the world. When using it in other countries your mileage may vary and this is not supported.

View Recommended Answer in original post

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert

What country do you live in and where did you purchase your Chromecast from? 

Chromecast is only designed and guaranteed to work in the country where it is sold, due to the differing Wi-Fi bands and technology in use around the world. When using it in other countries your mileage may vary and this is not supported.

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from SL1992, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David!

Best regards,
Jeran