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JBL Link Portable, EQ not working (new post, the other was blocked).

Josu
Community Member

‎07-21-2022 03:26 PM - edited ‎07-21-2022 03:28 PM

Hi! I'm using a JBL Link Portable with a built in Google Assistant and Chromecast, and at first I could toggle the EQ on the device, tab but a few days ago the option disappeared from the app. Now i can't EQ the sound (bass and treble). I started a new post because the other one was blocked.

I wrote to JBL, an this is the answer they gave me about this problem:

JBL answer.jpg

So then I asked Google, this is the answer they gave me:

 

Google Answer.jpg

I'm still waiting for a solution. EQ settings are still missing for the Google Home App in this particular speaker.

When it’s going to be available an updated app of Google Home that would fix this problem?

 

 

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1 REPLY 1

JenniferV
Community Specialist
Community Specialist

‎07-25-2022 11:37 PM

Hi Josu,

 

Thanks for posting. I'm afraid we don't have any info on when this feature will be available for third party devices, but we'll take this as feedback as we are always looking for ways to improve. You can also send feedback about this using the Google Home app. Here's how. 

 

Let us know if you have other questions and concerns otherwise, I'll be locking this thread after 24 hours.

 

Regards,

Jennifer

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