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Latest firmware version is not the same as displayed on google site

User895410
Community Member

I have a chromecast with google tv, and when searching for updates, it shows the message "Your system is up to date". However, he is in the version of April 5, 2021, and on the google site, the latest version is dated June 8, 2021, but he can't find this version.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there,

 

I apologize about the late response, thank you for being patient! Were you able to figure out that firmware issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • What is the firmware version you have installed?

  • Are you in a supported country?

  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from User895410, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran