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Local settings is on still won’t cast

Cj47
Community Member

My local settings is on and it still won’t cast? I used it the other day aswell and it was fine. I’ve restarted the chromecast, my phone and the wifi and it still won’t work. Everything is updated also and I’ve checked the local settings millions of time and still saying it can’t access the device

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Cj47,

These connection issues can be difficult to troubleshoot, so I'd be happy to help you look into this. Let me just ask you a few questions to better understand what's happening:

  • What model of Chromecast do you own?
  • What color is the LED light on the Chromecast?
  • Are you able to cast from any other device, such as a tablet or computer?

For now, go ahead and follow the steps listed in this article to see if it helps. I look forward to your response, and if you have any other questions or concerns for me, please let me know.

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there Cj47,

Do you have any more questions that I can address? 

Thank you,
Jeran

Jeran
Community Specialist
Community Specialist

Hey Cj47,

Do you have any more questions? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran