cancel
Showing results for 
Search instead for 
Did you mean: 

Max # of devices

Jillmo
Community Member

I just upgraded to google tv. I am sharing Crave with a friend. I can watch Crave on my laptop but when I try using Chromecast Google TV the error message "Maximum number of registered devices etc" comes up. There are no more than 4 devices connected. Help!

4 REPLIES 4

Cathal_S
Gold Product Expert
Gold Product Expert

Hi @Jillmo ,

Have you registered the Chromecast device with Crave?

https://www.crave.ca/en/support/why-i-am-being-told-i-have-too-many-devices-registered-2380969 

 

Regards,
Cathal

Jillmo
Community Member

Thank you Cathal. I puttered around with the link you gave, didin't even get to the end and the problem was fixed. Thanks again.

Jill

JenniferV
Community Specialist
Community Specialist

Hey folks,

 

Thanks for the help Cathal_S.

 

@Jillmo, glad to hear that the suggested step provided by our Product expert help you resolve the issue. Do you still have other questions and concerns?

 

Best,

Jennifer

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Jillmo, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Cathal and Jennifer!

Best regards,
Jeran