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Mi dispositivo no se conecta al wifi que seleccionó

Said
Community Member

Mi dispositivo no se conecta a la red wi-fi como puedo hacer válida mi garantía?

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Said,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Are you getting any kind of error message?
  • What color is the LED light on the Chromecast?
  • What troubleshooting steps have you already tried?

If you want to check your warranty, here is the link to check on your eligibility and how to redeem that. 

 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Said, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran