02-19-2022 09:20 PM
02-27-2022 09:50 AM
Hi Jusme,
Thanks for reaching out. Let's sort this out.
A few questions — is this only happening on Netflix? Have you tried to cast from a different Chromecast-enabled app? What type of Chromecast do you have? Please make sure the TV is not muted. Rebooting your Chromecast might also help.
Keep me posted.
Thanks,
Jennifer
03-05-2022 11:51 AM
Hi Jusme,
Just checking in to make sure that you saw my response. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Thanks,
Jennifer
03-02-2022 09:52 AM
Hi there,
It's me again — how's it going? Did those steps help?
Thanks,
Jennifer