09-11-2022 07:02 AM
09-11-2022 07:37 AM
If you've already changed to a different Wi-Fi network, try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.
Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.
09-11-2022 09:42 AM
Im at a different home, different wifi. Chromecast is trying to connect to old internet and cannot get home app to connect to do any resets. It recognizes "garage tv" and asks if I want to setup but it never can communicate or connect
09-11-2022 02:05 PM
You'll need to use the physical button on the device itself to reset it. You won't be able to reset it from the app?
09-14-2022 05:06 PM
Hi there,
Thanks for the help here, davidking. I appreciate it.
HP2, hope that helps. Feel free to reach back if you still need help.
Regards,
Jennifer
09-17-2022 05:54 PM
Hello HP2,
It's me again. How's it going? Still need help?
Thanks,
Jennifer
09-18-2022 06:33 PM
Hey there,
We haven't heard from you in a while so we’ll be locking this thread if there’s no update within 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer