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My Chromecast Ultra and Home Hub are "unavailable"on my Android phone but visible on my Chromebook

Chris
Community Specialist
Community Specialist

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Original Poster: Dion Holmes 7045

I've reset the Chromecast, restarted the phone and router.

1 ACCEPTED SOLUTION

Chris
Community Specialist
Community Specialist
Hey there Dion,
 
You mentioned that you can cast to your Chromecast from your Chromebook, but not your Android device. On your Android phone, are you enrolled in the Google Play Services Public Beta Program? If you are, I would recommend looking at that article above and do the following:
  • Leave the beta program
  • Uninstall the beta version of Google Home
  • Reinstall the public version of Google Home
Let me know if that resolves the issue! If you're still having problems, we can try a few more things.
 
Thank you,
Jeran
-Jeran B, Community Specialist

View solution in original post

1 REPLY 1

Chris
Community Specialist
Community Specialist
Hey there Dion,
 
You mentioned that you can cast to your Chromecast from your Chromebook, but not your Android device. On your Android phone, are you enrolled in the Google Play Services Public Beta Program? If you are, I would recommend looking at that article above and do the following:
  • Leave the beta program
  • Uninstall the beta version of Google Home
  • Reinstall the public version of Google Home
Let me know if that resolves the issue! If you're still having problems, we can try a few more things.
 
Thank you,
Jeran
-Jeran B, Community Specialist

View solution in original post