03-28-2022 02:36 PM
03-28-2022 04:44 PM
Here are some suggestions on what to do.
https://support.google.com/chromecast/answer/6291385?hl=en#zippy=%2Cfor-chromecast-st-gen
Let us know what happens and what you see on your screen.
If you really DO have a 1st Generation Chromecast, those haven't been sold since 2015. It may be time to upgrade to a newer model. The new devices have a lot more power and better wifi radios in them.
03-28-2022 04:44 PM
Here are some suggestions on what to do.
https://support.google.com/chromecast/answer/6291385?hl=en#zippy=%2Cfor-chromecast-st-gen
Let us know what happens and what you see on your screen.
If you really DO have a 1st Generation Chromecast, those haven't been sold since 2015. It may be time to upgrade to a newer model. The new devices have a lot more power and better wifi radios in them.
04-02-2022 03:22 PM
Hi folks,
Thanks for the help, Byteguy. I appreciate it.
Erose, I wanted to check back in should you still need help with your Chromecast? Were you able to check the support website article provided by Byteguy? Feel free to reply to this thread if you still have other questions and concerns.
Best,
Jennifer
04-05-2022 03:44 PM
Hi Erose,
It's me again. How's it going? Still need our help?
Thanks,
Jennifer
04-06-2022 03:57 PM
Hi there,
Just checking in to make sure that you've seen our response. Please let us know if you have other questions or concerns as we'll be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
04-08-2022 09:00 AM
Hey there!
We haven't heard back from Erose, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Byteguy and Jennifer!
Best regards,
Jeran