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My new Netgear AX6600 RAX70 cannot communicate with Chromecast. Suggestions?

abellaj
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community.  You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community. 

Original Poster:Jamie Keeney

Trying to setup my Chromecast (2nd GEN) to my new Netgear AX6600-RAX70 in Home .  I've forgotten the old network.  I'm trying to connect to a Guest network (5GHz 802.11a/n/ac/ax) with the Enable SSID Broadcast and Allow guests to see each other and access my local network options both set.  Channel is set to 44.  The Universal Plug and Play (UPnP) On radio button is set.  I've reset the Chromecast device to factory defaults, powered off/on the router.  The Home App does find the Chromecast device, but the response is always the same:  Could not communicate with your Chromecast.  My other Google device, a Home, did not have any trouble connecting.  I have an open ticket with Netgear, but they've not been able to provide any helpful info.  I'm just at my wits end.

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