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My pc does not locate my chromecast devices

Senikolas
Community Member

My pc running windows 10 do not detect my chromecast devices. No a problem from my IOS and Android devices.

 

Any ideas?

4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Senikolas,

I apologize about the late response, thank you for being patient! Were you able to fix that connection issue? If not, I'd be happy to help out, since I know these Chromecast visibility can be confusing. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Is your Google Chrome up-to-date?
  • Are you connected to the same network band as the Chromecast? (either 2.4GHz or 5GHz)
  • Have you turned off any VPNs, or allowed the connection through your antivirus?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Senikolas, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran