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Nao consigo conectar no web video caster estar aparecendo erro 500

Fabriciavieira
Community Member
4 REPLIES 4

Jeran
Community Specialist
Community Specialist

Hey there Fabriciavieira,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, since error 500 isn't very specific. Let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What website/app is this issue occurring on?
  • Does the error appear on other websites or apps?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Fabriciavieira, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran