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Need to change new wifi on chromcast

Katewhitexo
Community Member

I’ve changed internet company’s so I’ve obviously got a new router I’ve tried everything on Google home to update to my new wifi on my chromcast for my tv but nothings working.. can someone help please 

4 REPLIES 4

olavrb
Platinum Product Expert
Platinum Product Expert

The fastes road to success is to first factory reset the Chromecast device and remove it from the Google Home app:

Then set it up from scratch:


I don't work for Google.

JenniferV
Community Specialist
Community Specialist

Hi there,

 

I appreciate your help here, olavrb.

 

Katewhitexo, we hope that helps. Feel free to reach back if you still have questions and concerns — we're here to help!

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Katewhitexo,

 

It's us again. We want to check if you still need help. Don't hesitate to reach back if you do.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Katewhitexo,

 

Just checking in to make sure that you've seen our response. Please let us know if you still need help or if you have other questions or concerns as we will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer