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New Wi-Fi

Feven
Community Member

Trying to connect my new Wi-Fi on my chrome cast removed the old Wi-Fi

4 REPLIES 4

davidking
Gold Product Expert
Gold Product Expert
Hi Jesse Lewis 596,
If you've already changed to a different Wi-Fi network, try these steps:
  1. Open the Google Home app.
  2. At the top left, tap Add + > Set up device + > New device > set up new devices in your home.
  3. Follow the in-app steps.
If these steps above don’t solve the issue, you’ll need to factory reset your Chromecast, then then set it up again using your new Wi-Fi network and password. If you're using Chromecast with Google TV, follow these setup steps instead.
 
Instead of factory resetting your Chromecast, if you're comfortable changing your router settings, you can change your new Wi-Fi network name and password in your router's settings to be the same as the previous ones. Your device should then automatically connect to the Wi-Fi.

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, davidking. I appreciate it.

 

Feven, how's it going? Were you able to connect your Chromecast to your new network? Feel free to let us know if you still need help.

 

Regards,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey Feven,

 

It's me again. I wanted to check back in should you still need help with your Chromecast. Feel free to let me know if you do.

 

Thanks,

Jennifer

 

JenniferV
Community Specialist
Community Specialist

Hi Feven,

 

We haven’t heard from you in a while so I'll be locking this thread if there’s no update within 24 hrs. If you're still experiencing problems, please feel free to start a new thread and we'll be happy to help.

 

Thanks,

Jennifer