New chromecast remote showing solid orange light

[Jocelynnlewis]

I just opened my new chromecast and the remote doesn’t work. It wouldn’t turn on at all with the batteries provided. When I placed with different batteries it shows a solid orange line

[Jeran]

Hey there Jocelynnlewis,

I apologize about the late response, thank you for being patient! Were you able to fix that remote issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

• Are you able to factory reset the Chromecast Voice Remote?
• What is the firmware version of your Chromecast?
• What kind of batteries are you using?
• What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Jocelynnlewis, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran