09-23-2021 01:05 PM - edited 09-23-2021 01:06 PM
01-22-2022 10:36 PM
Google TV app is not showing Remote option on my Note 10 but showing on S9. Both phones have same updates and TV has latest updates. Some how I can control TV with S9 only .
02-17-2022 08:49 PM
Why is there no option for IPhone? I don’t have an android phone.
02-19-2022 03:47 PM
Great, but when can I control it fully via voice??
https://www.googlenestcommunity.com/t5/Chromecast/Voice-Navigation-Commands-for-Google-TV/td-p/10907...
02-20-2022 05:53 AM
Ayer compré Chromecast 3 ( el primero), intenté entrar al menú, configuración, la aplicación de control de Google TV no se sincroniza, pero si puedo enviar video de YouTube, reinicie de fábrica y nada, use otras aplicaciones de control en el celular, osea solo cast me deja hacer, que hago
02-21-2022 01:02 PM
BEWARE OF @User123456 CAMERAS/NEST - I hope at least one person sees this post and DOES NOT buy @User123456 products. I will continue to post frequently.
After being unable to stream my live camera feeds (battery doorbell and wired nest cam floodlight) to my TV as outlined in the @User123456 article here: https://support.google.com/googlenest/answer/7529598?hl=en
I contacted @User123456 today and spoke with Helen. She said nest cams only work with smart hub displays (even though it is advertised right on the box that it works with chromecast). She gave me some BS story about how the OLD cameras work with chromecast, but the NEW ones don't. How would a customer even know if they are getting a NEW or OLD version of the camera?? Further, the setup process in google home even advertises you can stream to chromecast devices. @User123456 even emailed me after setup (automated) about 'what your nest can do' and it included streaming to chromecast on your TV!! Helen's only advice - submit feedback on the website, so here I am.
The NEST app on your phone is worthless. You can't add new nest devices to it. If you try, you are routed to @User123456 home to add it. The NEST app you can add via chromecast is also worthless. There is absolutely NO way to even sign into your account.
Also, no 2-way voice for the doorbell or the floodlight camera! The rep told me to use another cell phone. Umm ok, sir, I have 456 extra personal cell phones just lying around. It's a known problem with Samsung, yet @User123456 does nothing about it for at least a year.
I'm so frustrated and will likely never buy another @User123456 product. Of course I'm out of the return window. Seriously considering filing a warranty claim since the product does not work as advertised.
False advertising and doing nothing for service recovery is a very bad look, @User123456 . I spent nearly $500 bucks and neither product works as advertised. Unacceptable.
If anyone is considering a NEST cam, I would absolutely NOT get one. Zero stars and beyond shi##y service.
02-25-2022 08:11 PM
Hello come across an issue where the virtual remote ceases to appear for chromecast built-in TV.
03-05-2022 08:16 PM
Remote app on iPhone is way too sensitive. Can't get it to stop on the place I need to click on. PIECE OF CRAP. AND my remote has stopped working and nothing I do will restart/re-pair it. Google needs to do better!
03-27-2022 07:53 AM
The remote on my phone works but there is no volume control so pretty pointless
04-25-2022 06:32 PM
The remote control function in the Google Home app when you have a TV in your local network has disappeared randomly. It was working yesterday, and today the button is just gone.
For clarity again, I’m referring to the function that lets you control your TV with your phone. I have Google Home installed on iOS 15.4.1 and a Sony Bravia XBR-A8H with Android TV. Tried reinstalling/un-handshaking with the TV from the app/resetting wifi on the TV. To no avail.
Is there any solution to this?
05-14-2022 08:06 PM
Hi, I have everything updated as stated but is not working.
05-29-2022 07:56 AM
I have the new chromecast with Google TV remote but when the batteries ran out, I added new ones followed the instructions.. I hel down home and back for 3 seconds let go the light did slowly pulse but it wouldn't connect??
06-05-2022 07:09 AM
I'm still facing the same issue, everything is up to date. But after opening the remote, when the tv name comes in scanning the app doesn't let me connect to it.
06-12-2022 07:09 AM
I can't use 'TV Remote' inside Google TV app being on the same WiFi network as TV with Location On although I have required version (or higher) for both Google TV app on my phone and Android TV Remote Service app on my Android TV.
08-07-2022 06:52 PM
I have Android, husband has iPhone. He set up his phone to control our TVs. But if he’s not home & I want to watch TV, I didn’t know how. He showed me and we watched together having turned it on with my phone. BUT, now HIS phone doesn’t work!? We share an email address so I can’t “invite” him.
Thanks,
#
08-07-2022 07:02 PM
If you share an email, you should be able to just log into the Google home app using that email address and have the media controls available to you on your phone.
08-20-2022 10:09 PM
Hi, I don't seem to have any from of app remote control option for my ccgtv, I have a pixel 6 pro, so it's concerning for my perception of the platform
08-28-2022 05:14 AM
Google home is connected with my tv but the open your remote option due to which I cant control the tv via my phone. I have tried reinstalling the app, deleting and recreating the app settings. Please advise.
12-12-2022 11:45 PM
Same here
10-26-2022 04:03 PM
After about an hour or if i clear apps in the background On my phone, this stops working the only way to make it work again is android TV remote service under see all apps…clear the cache and clear the data.. So basically all the time..This is Google Tv on 2022 65’ Hisense A6H.. after Factory resetting twice i came across the heading about Android TV, remote service, and something about Gboard… So there is nothing I need to update it’s just a glitch and you just have to keep clearing the data and cache everytime it stops working.. Ios Up to date on iphoen everything up to date until it has the error thing and says “learn more” Except even learn more doesnt take you anywhere so I just made this up and it’s the only thing that works… ??! So ill just have to do it forever until something changes.. but incase anyone wants to know i found a trick… and once again i can pair google home and google tv app.. until its not.. i mean shiit shut ur phone down and yeah ull need a remote .. back into settings back into apps on ur tv clear this clear that possibly disable then enable right away and boom works again… just over and over and over .. so what exactly is the deal.. I mean shiit man even my roku stick and app work on this with mobile in an hdmi port.. and thats roku… yeah a big deal now but nothin next to google come on now ?!
12-03-2022 07:34 PM
My google home app on my iPhone is not allowing me to use the remote feature for my google tv. All of my apps on my phone and tv are up to date. I am at a loss for what to do next.
12-12-2022 11:42 PM
I used to use google home control my sony TV. It is not working anymore. Whenever I choose remote section of my Sony device in google home, it starts blinking and nothing will respond unless I close it.
01-31-2023 06:12 AM
Google TV app recently updated for PIxel 7 Pro and the remote control feature is no longer available. Is this a bug with the app?
02-01-2023 03:22 AM
Virtual remote services missing on Google tv on Oppo a17 I have verified that it's the same version as on my Oppo a16. Gone to settings and floating remote missing on the a17 but not a16
03-01-2023 03:09 PM
My pixel 7 won't connect to Google Chromecast 4k as remote
03-02-2023 01:47 PM
android TV remote service not on the pixel 7 why
03-08-2023 01:22 AM
Great app, love the integration ... unfortunately, while I can cast to our Chromecast from the Google TV app, the TV Remote app just continuously scans for the device. Why can the Google TV app connect with it, but the TV Remote app can't? (Odd, since one is a component of the other.) Thanks in advance, Zane
04-01-2023 12:58 PM
Hi, my android phone (Samsung A32) was working with my TV streaming device Tivo Stream 4k just fine before OTA system upgrade to Android 13. Now in Google Tv app, there is no remote control icon in the right bottom corner. Instead, when I try to set it up, it shows "Connect TV" gray button, then when it is connected to Tivo Stream 4k, it says at the bottom of the phone screen" Connected tivo stream4k" , and when I click on this message, it shows "No media" message. (see links to the screenshots). Google TV app was updated to the latest version, and Tivo firmware too.
Please help!
04-01-2023 06:21 PM - edited 04-01-2023 07:25 PM
Looks like the remote icon had moved outside the Google TV app into Quick Settings, I've found it there now. But still it doesn't let me navigate Android Box using my phone or use phone keyboard to search, as I was doing before. When I click on the remote icon in phone's Quick Settings, it goes straight to the "No media" screen.
04-02-2023 04:00 PM
My virtual remote no longer works, but it had previously been working successfully for a year or more. This happened recently, past qeek or so.
It is connected, but me actions on the phone do nothing.
Both phone and tv are up to date per the article. I also reset the app data and cache on my phones. Phones: pixel 6a and pixel 4. Google Chromecast with Google TV.
05-02-2023 02:44 PM
I have Google TV app version 4.49.460.524965945.3-release [CA]. I used to get the remote previously. But since this week the remote is not showing up. Appreciate your support and assistance.
05-05-2023 12:54 PM
I just upgraded to Pixel Pro 7 and my Google TV remote no longer shows up in the drop down shortcut tiles. When I go to edit and try to add the remote its no longer there. The shortcut tile is on my old Pixel 4 and my wife's Pixel 6 but not on my Pixel 7 Pro. I can only access the remote from the Google tv app or Home app on the Pro 7. Its no longer available on my Pro 7 as a shortcut tile in the drop down. All apps are up to date..
05-15-2023 11:10 PM
Hi my virtual remote on Google tv is not responding. It pairs but nothing happens. Currently using version version 4.39.460.524965945.3-release of Google tv app.