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New remote wont get out of pairing mode

surahart
Community Member

so my dog chewed up my original remote and I just received the replacement. When I press the button on my Chromecast it sees the remote (the remote is pulsing). But, it never 'connects' and the remote never stops pulsing.

I do not have another remote and I do not have an android phone so I'm not sure what to do.

I can turn my TV and Chromecast on and off with my voice via my Google Home Mini but it wont let me voice access settings. 

1 Recommended Answer

djtetei
Bronze
Bronze

Hard reset your Chromecast device using its built-in button on the back and perform the entire setup procedure.

View Recommended Answer in original post

2 REPLIES 2

djtetei
Bronze
Bronze

Hard reset your Chromecast device using its built-in button on the back and perform the entire setup procedure.

Jeran
Community Specialist
Community Specialist

Hey there!

It looks like surahart accepted djtetei's answer, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, djtetei!

Best regards,
Jeran