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No audio after update to Android 12 on Chromecast with Google TV

DomSim
Community Member

Hello, my Chromecast with Google TV received the Android 12 update tonight and afterwards I have no sound at all. Not from apps or casting to it. Tv and soundbar still work as I get audio from other sources. Volume is turned up on Chromecast, everything is on correct input and Google home app shows audio is playing. Nothing changed other than applying the update  I factory reset the Chromecast and still no audio.

5 REPLIES 5

DomSim
Community Member

Moved Chromecast to another TV and it works. Brought back to original tv and not working. Changed to a different HDMI input and it works. Switched back to original HDMI port and not working. Did the update somehow bork the HDMI input?

DomSim
Community Member

Is this SUPPORT forum not where you should seek support? Sheesh

Jeran
Community Specialist
Community Specialist

Hey there DomSim,

Welcome to the Chromecast Community Forum! This is where you can talk and troubleshoot with other users such as yourself, if you need any immediate support, you can find that here. Regardless, if you still need assistance, I'd be happy to help you out. Now, just to confirm that the original HDMI port still works, are you able to plug another device into that HDMI port? That way, we can see if the port itself is having issues, or if it's just the Chromecast device.


I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there DomSim,

Do you have any more questions or need any additional help? 

Thank you,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey DomSim,

Do you have any more questions that we can address? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran