09-22-2021 08:56 PM
Allright so suddently my youtube casting has become hell. (On android cellphone S10)
It was working fine for almost 2 years now but it randomly stopped working.
I dont get any audio from the videos i cast.
I still get the video, which works just fine.
But no audio.
Netflix is okay, i got sound and video.
It seems like its only on youtube..
I tried to reboot both tv and cellphone, disconnect reconnect, set up new home, updated youtube app, tried to launch from internet browser.
Disconnected tv power for 5 mins.
Restarted cellphone.
Audio is enabled on both tv and youtube.
I just cant get the audio back.
Please help
10-08-2021 09:53 AM
Hey there JpManelli,
I'm real sorry about the late response, thank you for your patience! Were you able to fix that audio issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:
I look forward to your response, and if you have any other questions or concerns for me, please let me know!
Best regards,
Jeran
10-08-2021 06:41 PM
Hey
Yes I still have the same problem.
It started around 1 1/2month ago.
The chromecast is built-in tv Philips
The error is happening when i try to chromecast using the youtube app on my galaxy phone or youtube on internet browser. (We also tried on my girlfriend's iphone)
The chromecasting works fine for Netflix.
It seems like its only for Youtube, video is okay but theres no audio.
We also tried from the computer to cast to tv and it seems like its not working neither.
I tried to redownload and reconnect google home on my cellphone, disconnect internet, power off the tv for minutes and pretty much anything i found on the internet, with no sucess.
Chromecast works for everything else except Youtube.
10-11-2021 10:09 AM
Thank you for your response, let me just ask you something else:
For now, I would make sure to check the following:
With the sound not working on only one application/website, it leads me to believe the issue may be on YouTube's side of things. I would encourage you to reach out to YouTube support to see if they are aware of any issues on their end.
I look forward to your response!
Thank you,
Jeran
10-15-2021 01:23 PM
Hey there!
We haven't heard back from JpManelli, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Have a good one!
Best regards,
Jeran
10-14-2021 12:59 PM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran