No audio when casting mac desktop from chrome

[taetoobie]

When I try to cast something off my desktop, the audio only plays on my laptop and not the TV. There is another post asking this question but the solutions provided did not work for me. I tried disabling the Allow all sites to initiate mirroring flag, and then restarting chrome, and when that didn't work I tried restarting my laptop. My chrome is also up to date.

[JenniferV · Accepted solution]

Hi taetoobie,

Thanks for reaching out. Let's sort this out.

A few questions — is the TV connected to an external receiver, soundbar, or speakers? Is the TV on mute? Is the issue also happening when casting from your mobile phone to your TV?

Give these steps a try:

1. Close all open browser tabs and restart the Chrome browser.
2. Confirm if the Chrome browser is on the most recent version (51 or higher).
3. Try on a different TV if one is available.
4. Reboot the casting device.
5. Reboot your Chromecast again.
6. Perform a factory reset on your Chromecast.
7. You may also contact your TV manufacturer. The issue may have something to do with the TV settings.

Keep me posted.

Thanks,

Jennifer

 

[Jeran]

Hey there,

Did you have any more questions or need any additional help?

Thank you,
Jeran
 

[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from taetoobie, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran