04-18-2022 11:12 PM
Until today, I had no trouble casting fr5app to TV. Today , nothing will cast and there is no cast icon on any app. What has changed and how do I get it back??
04-23-2022 05:55 PM
Hi Rich31,
Thanks for reaching out. Let's sort this out.
A few questions: Is the Chromecast successfully setup? Is the router within 15 to 20 feet (four to six meters) of the Chromecast device? What apps do you experience the issue with? Are there any recent changes in the Wi-Fi router settings?
Give these steps a try:
Let me know how it goes.
Best,
Jennifer
04-26-2022 06:02 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
04-27-2022 06:11 PM
Hi Rich31,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer