05-31-2022 10:30 AM
Hola, no puedo conectarlo al wifi. Me dice que no va a aparecer en la red. No sé que más probar ya.
06-04-2022 05:21 PM
Hi AgostinaBasuald,
Thanks for reaching out. Let's sort this out.
A few questions: What type of Chromecast device do you have? What's the LED light status in your Chromecast? How far is your Chromecast from the Wi-Fi router?
Try these steps:
Thanks,
Jennifer
06-07-2022 05:24 PM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Thanks,
Jennifer
06-08-2022 05:34 PM
Hey AgostinaBasuald,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer
06-10-2022 08:40 AM
Hey there!
We haven't heard back from AgostinaBasuald, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, Jennifer!
Best regards,
Jeran