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No sound on youtube purchased movies

PE_PE
Community Member

Casting movies from youtube has no sound. But I can listem to music videos on youtube ???

 

Netflix is ok as well... just purchased movies on youtube have no sound ???

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there PE_PE,

I apologize about the late response, thank you for being patient! Were you able to fix that sound issue? If not, I'd be happy to help out, let me just ask you some questions:

  • When did this issue start happening?
  • Does this only happen when casting from Google Chrome, or from the YouTube app as well?
  • What version of Google Chrome are you using?
  • What version of Google Home are you using?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from PE_PE, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran