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No tv settings shown on google home app

writeon
Community Member

I'm trying to turn off the inbuilt chromecast icon on my 7i moto power phone..it says I should be able to grayscale it from the tv chromecast settings page...but it is blank..so i cant find the turn off slider...help please...because it seems to be overiding cast  to tv on any online sites ...and as you know mirrored phone chromecast which my in built Chromecast is...buffer etc...whereas actual Chromecast from an online site are far more stable.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there,

I apologize about the late response, thank you for being patient! Were you able to fix that TV issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What version of Google Home are you using?
  • Are you unable to remove the built-in Chromecast from Google Home?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS