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Not able to cast from my phone

SarahMcMonagle
Community Member

Hi there,

My chrome cast is working as I'm able to cast from my laptop to my TV but for some reason, I'm no longer able to cast from my phone to my TV. What could the problem be?

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there SarahMcMonagle,

 

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's going on:

  • When did this issue start happening?

  • Can you not cast from any apps, or just one?

  • What troubleshooting steps have you already tried?

I would also recommend you check out this article called No Cast Destination Found and follow the steps inside, then report back. 

 

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from SarahMcMonagle, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran