Not able to connect to the device

[David_K]

We’re going to need some more information from you to be able to help you. Please can you explain the issue further?

[grace1]

My chromecast with google tv and remote has stopped working. changed batteries, still not working. tried to reset, still not working

[David_K · Accepted solution]

You don't appear to be the original poster of this topic. My replies in this topic only refer to the issue being experienced by the original poster. Please click the link below to create your own new topic, so experts can best assist you individually.

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[Jeran]

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

[Jeran]

Hey there!

We haven't heard back from Ganapathikola, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, David!

Best regards,
Jeran