Only Youtube is pixelated on Chromecast 4K

[enpix]

Hi

My connexion speed is OK. When i try the 2nd generation of chromecast, youtube works.
I can cast it from phone without problem.
But when i try with the new chromecast, i cant see the picture (i see only lot of pixels).
If i try the youtube app from Google TV, it doesn t work better.
Others apps like Netflix, amazon... are OK.

I have try also at my neighboor, but the result is the same on his network, with his TV.

I have already done last update. I have bought it 1 day ago.

Have you any idea i can test, before bring back to the store ?

Thanks

[enpix]

On the store, i have the same problem. They have change the chromecast, and now , it's working 🙂

[JenniferV]

Hello enpix,

Glad to hear that this has been sorted out and thanks for updating this Community thread. Let us know if you still need help otherwise, I'll be locking the thread after 24 hours.

Regards,

Jennifer