Optus sport won't issue a code to log on voa chromecast

[Karlz]

Trying to log onto optus sport through the app on chromecast, but it won't let us log in. Log in details are correct. A message just keeps flashing up saying error. It also won't issue a code for us to be able to type it in via phone. Any suggestions appreciated 

[Bradmacca56]

Same here!!! Can anyone out there help? Or anyone have no issues using the Optus sport ap??

[JenniferV]

Hey folks,

Thanks for reaching out to the Chromecast Community forum and I'm sorry to hear that you're having an issue with the Optus Sport app. 

To confirm, are you also unable to log in on the Optus Sport app on your mobile phone? What exact message are you getting? Is your device a Chromecast with Google TV? If yes, is it a 4K or HD model? 

I've checked the Optus website and found the steps below. Give it a try!

1.  Please confirm your login details. Usernames and passwords are case sensitive
2. If you're still having trouble - try to login on a different device to confirm your username and password.

If you're unable to login on the Optus Sport app on your mobile phone and Chromecast with Google TV, please reach out to Optus support for further help.

Best,

Jennifer

[JenniferV]

Hi there,

How's it going? Did you manage to get your device working? Do you still need help?

Thanks,

Jennifer

[JenniferV]

Hello there,

Just checking in to make sure that you've seen my response. Please let me know if you still need help or if you have other questions or concerns as I will be locking this in 24 hours. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer