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Partial photo library displayed in Ambient

rubenmarrufo
Community Member

‎05-22-2023 07:45 PM

Hi. I personalized the ambient mode on 2 smart TVs (Samsung 32 in) by selecting a library from my Google Photos. No matter the library or the TV/Chromecast device it never shows all photos in the library. Maybe 50% of them. I don't understand. Researched online but couldn't find solution. Anyone else experience this? Thanks

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Kimy
Community Specialist
Community Specialist

‎07-18-2023 05:18 PM

Hi rubenmarrufo,

 

Thanks for posting here in the Google Nest Community. Based on your description, it seems that your Chromecast device is working as intended. The Ambient mode works as it displays photos from the chosen option (Google Photos, Google Gallery, etc.). It doesn’t recognize individual photos; it doesn’t matter if the quality or coloration is correct; its job is to follow the option chosen from the Ambient mode. I suggest you give our friends from the Google Photos Help Community a shout. Users may have answers about this.

 

I will keep this thread open for one more day. Feel free to create a new one if you have questions in the future.

 

Thanks,

Kimy

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