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Playback error when casting local Chanel’s to chrome cast on my tv. I am able to cast other live cha

Toddyboy
Community Member
3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Toddyboy,

I'm sorry about the late response, thank you for your patience! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Are you casting from a website, or a mobile app?
  • Would you be able to attack a screenshot of the error?
  • Just to confirm, no other channel is having this issue?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Toddyboy, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran