09-10-2022 06:31 AM
I am unsure of the generation of Chromecast I have but but when I cast from my laptop via Google Chrome Browser, the sound quality is poor. It works fine if I cast from my phone. A notification flashed to say to optimize and the sound was louder but when I closed the browser and reopened it went back to being poor. Any suggestions?
09-13-2022 09:53 PM
Hi Musicfever0417,
Thanks for reaching out. Let's sort this out.
Quick questions: what is the make and model of your laptop? When did the issue start?
Give these steps a try:
Let me know how it goes.
Best,
Jennifer
09-17-2022 03:42 PM
Hey there,
It's me again. I want to make sure you're all good — how did the steps go?
Regards,
Jennifer
09-18-2022 03:49 PM
Hello Musicfever0417,
Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer