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Prime Video casting

Sally
Community Member

Using Chromecast, I can cast with Netflix, but it won't cast with Prime Video. I have rebooted everything: wifi, chromecast, phone. I've updated my chromecast home buttton.  What to do now?

4 REPLIES 4

Sally
Community Member

Yup!...  that's exactly what's happening here, Liminal.  But it has become much worse of late. 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS
 

Jeran
Community Specialist
Community Specialist

Hey there Sally,

I apologize about the late response, thank you for being patient! Were you able to fix that casting issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • Do you only have issues with the app, or the website as well?
  • Are you having this same issue with any other app?
  • What version of Google Home are you using?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran