04-30-2022 07:11 AM - edited 04-30-2022 07:11 AM
I have just set up my Google Chromecast 1st gen device on our guest room TV after it not having been used for a few years. The set-up went well but it then had to perform an update however it just gets stuck on 0%. I have performed a factory reset on the device but this has had no effect. I am using it with an iPhone.
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05-02-2022 08:30 AM - edited 05-02-2022 08:30 AM
What brand and model of phone or tablet are you using? To test, you could try setting up your phone or tablet as a Wifi hotspot. Note you will need 2 devices to set this up.
05-02-2022 07:40 AM
I'm assuming your Wi-Fi and internet is otherwise working normally?
Chromecast updates typically takes up to 10 minutes. If the update takes much longer than expected, check the LED status to verify the device is still updating. The Chromecast should pulse red while it receives the update.
If needed, you can reboot the Chromecast to automatically restart the update. Unplug your Chromecast from the power source and then wait for one minute before you plug it back in.
05-02-2022 08:13 AM
Hi, thanks for getting back to me. It stays in update mode constantly, left it over a hour and it still showed 0%. It has a flashing orange light rather than red. Tried rebooting and a factory reset but no difference. Wi-Fi good, three bars on the fan icon.
05-02-2022 08:30 AM - edited 05-02-2022 08:30 AM
What brand and model of phone or tablet are you using? To test, you could try setting up your phone or tablet as a Wifi hotspot. Note you will need 2 devices to set this up.
05-02-2022 10:27 AM
IPhone and iPad. Will give it a try tomorrow, thanks.
05-09-2022 02:15 PM
Hey there,
Did you have any more questions or need any additional help?
Thank you,
Jeran
05-16-2022 10:59 AM
Hey there,
Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.
Just checking up,
Jeran
05-17-2022 11:10 AM
Hey there!
We haven't heard back from SallyT, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.
Thank you for your help, David!
Best regards,
Jeran