Pureflix chrome cast

[Fanysave22]

Pureflix won’t cast, I’ve tried a couple of troubleshooting steps. My xfinity app cast but freezes. Not sure what’s going on. Pureflix app asks for pin and nothing happens

[Cathal_S · Accepted solution]

Hi there,

It is the app developer that you would need to contact about issues using their service.

Have a look at the link below for more information about using their app with a Chromecast.

https://support.pureflix.com/en/support/solutions/articles/64000250686-chromecast-for-android 

https://support.pureflix.com/en/support/solutions/articles/64000250683-chromecast-for-apple 

[JenniferV]

Hi folks,

Thanks for the help, Cathal_S.

Fanysave22, hope that helps. Feel free to reach back if you still have other questions and concerns.

Regards,

Jennifer

[JenniferV]

Hi Fanysave22,

It's me again. I don't want to be a nudge but I'd like to check if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[JenniferV]

Hello there,

Just checking in to make sure that you've seen our response. Please let me know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer