06-06-2022 08:33 PM
Pureflix won’t cast, I’ve tried a couple of troubleshooting steps. My xfinity app cast but freezes. Not sure what’s going on. Pureflix app asks for pin and nothing happens
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06-07-2022 04:06 AM - edited 06-07-2022 04:07 AM
Hi there,
It is the app developer that you would need to contact about issues using their service.
Have a look at the link below for more information about using their app with a Chromecast.
https://support.pureflix.com/en/support/solutions/articles/64000250686-chromecast-for-android
https://support.pureflix.com/en/support/solutions/articles/64000250683-chromecast-for-apple
06-07-2022 04:06 AM - edited 06-07-2022 04:07 AM
Hi there,
It is the app developer that you would need to contact about issues using their service.
Have a look at the link below for more information about using their app with a Chromecast.
https://support.pureflix.com/en/support/solutions/articles/64000250686-chromecast-for-android
https://support.pureflix.com/en/support/solutions/articles/64000250683-chromecast-for-apple
06-11-2022 04:32 PM
Hi folks,
Thanks for the help, Cathal_S.
Fanysave22, hope that helps. Feel free to reach back if you still have other questions and concerns.
Regards,
Jennifer
06-14-2022 04:36 PM
Hi Fanysave22,
It's me again. I don't want to be a nudge but I'd like to check if you still need help. Feel free to let me know if you do.
Thanks,
Jennifer
06-15-2022 04:41 PM
Hello there,
Just checking in to make sure that you've seen our response. Please let me know if you have other questions or concerns as we will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Jennifer