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REMOTE CONTROLLER

Redhead1
Community Member

My remote control will not control the volume.  I have tried to re-set/etc.  Please help

 

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there Redhead1,

I'm sorry about the late response, thank you for your patience! Were you able to fix that volume issue? If not, I'd be happy to help out, let me just ask you some questions about what's happening:

  • When did this issue start happening?
  • What is the firmware version of your Chromecast?
  • Do you have a soundbar connected to the TV?
  • What troubleshooting steps have you already tried?

I look forward to your response, and if you have any other questions or concerns for me, please let me know!

Best regards,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there,

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

Just checking up,
Jeran
 

Jeran
Community Specialist
Community Specialist

Hey there!

We haven't heard back from Redhead1, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Have a good one!

Best regards,
Jeran