Reduce volume on TV when assistant is listening

[Azazel]

Hi.

Just upgraded my chromecast Gen 3 to chromecast with google tv. It's great, but I have one frustration.

When I say "okey google" to my nest mini, my TV doesn't reduce the volume anymore to listen better for a command. (like "pause" or "skip ahead 2 minutes") 

I have read that the news chromecast doesn't support this feature when casting from phone. But I could do this just fine on my old chromecast. Kidna a bummer. 

Any reason things are this way? 

[JenniferV]

Hi Azazel,

Thanks for posting. Could you confirm if this is also happening when using the Google Assistant button on your Voice Remote? Also, how far apart are your devices from each other? Please try to reboot your Nest Mini then say a command "Hey Google, sync my devices". 

Keep me posted.

Thanks,

Jennifer

[Azazel]

Hi Jennifer. Sorry for the late reply.

When using the voice button, the video stops. That's works great, but I want to be able to ask it to do things like pause, without the remote, like I used to be able to do on my old device.

TV and nest mini are right next to each other. That's why it doesn't understand me when the TV is on.

Everything is synced up, and I have restarted everything 

[JenniferV]

Hi there,

It's me again. I wanted to check back in should you still need help. Feel free to let me know if you do. 

Thanks,

Jennifer

[Muddi]

Hey Azazel,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, you might want to check out this link. If the issue persists, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Cheers,

Muddi