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Remote Control for Chromecast TV batteries die after about 1 week after replacemet

eog
Community Member

Remote Control for Chromecast TV batteries dies after about 1 week after replacement. 

When I put in any make of battery they only last 7 to 10 days.

I purchased the system from the google store in November 2020 and it was delivered on the 27 of November 2020.

Can I get a replacement for the remote under warranty?

 

1 Recommended Answer

Ashepherdson
Platinum Product Expert
Platinum Product Expert

That's really odd, I have the Google tv Chromecast , use it daily and have yet to replace the batteries (had it about a year).  

 

Question, is the remote sticky ? Is it possible a button is being pressed constantly which is causing the battery drain ?  Also are you using high quality batteries ?

View Recommended Answer in original post

3 REPLIES 3

Ashepherdson
Platinum Product Expert
Platinum Product Expert

That's really odd, I have the Google tv Chromecast , use it daily and have yet to replace the batteries (had it about a year).  

 

Question, is the remote sticky ? Is it possible a button is being pressed constantly which is causing the battery drain ?  Also are you using high quality batteries ?

Jeran
Community Specialist
Community Specialist

Hey there eog,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from eog, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Thank you for your help, Asheperdson!

 

Best regards,

Jeran